Technologies

To create our innovative solutions we use technologies of the world leaders in the speech technologies market – Loquendo и Nuance Communications companies:

Loquendo™ – multinational computer software technology corporation that provides speech recognition, speech synthesis, speaker verification and identification applications.

Nuance™ – leading provider of speech solutions for businesses and consumers around the world. Products based on Nuance technologies are used by more than a hundred million people every day.

S2SNext has developed a platform which allows using speech technologies of different suppliers within one solution, applying the principles of technologic sufficiency and cost saving according to specific conditions and business-tasks.

The platform comprises its own registered dialogue engine, which is integrated with speech synthesis and recognition systems into a single technological dialog platform.

The dialogue engine simplifies generation of dialogue scenarios, ensures their variability and automates a great deal of processes designed for creation of speech applications thus easing the developers’ task.

Solutions of S2S Next provide efficient business-to-customer interface in totally automatic mode. And this interface has the following advantages:

• Creation of a natural dialogue with a client via the best on the Russian market voice interface
• Improvement of client service quality by means of reducing their efforts, needed to search for an answer for their query;
• Cost reduction by means of increase of processing rate, reduction of addressing time and growth of accuracy of automatic system operation, as well as by means of providing an opportunity for operators and services to avoid being distracted by simple and routine tasks.